topic Re: How to add 2 or more lines in Get Support

How to add 2 or more lines

FK20 — Fri, 22 Nov 2024 06:34:55 GMT

How do i add 2 or more lines under one account? First time subscriber.

Re: How to add 2 or more lines

hTideGnow — Thu, 21 Nov 2024 21:32:09 GMT

you cannot add 2 lines to the same account. With PM, one account (one email) for one number

so, if you need to setup a 2nd account, use another email address to create a new account. Just rememeber to use the friend code from your 1st account to get the friend referral bonus. You will need to enter the friend referral code at the payment step

Re: How to add 2 or more lines

slusagm — Thu, 21 Nov 2024 21:33:27 GMT

@FK20 wrote:
How do i add 2 or more lines under one account? First time subscriber.

You can't. Every account is independent, no family/combined account here

Setup another account with another email to subscribe

Re: How to add 2 or more lines

Jonasem — Thu, 21 Nov 2024 22:04:36 GMT

Hello i tried to do this today and realized it tou need an independent account. In the process i ended up losing my wifes phone number. Is there any way to retrieve it?

Re: How to add 2 or more lines

hTideGnow — Thu, 21 Nov 2024 22:05:52 GMT

hi @Jonasem

yes, support can help to sort it out

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage