topic Sum unknown number in Get Support

Sum unknown number

Lloyd4 — Thu, 21 Nov 2024 19:47:39 GMT

Is there an easy way to add my number to sim card in settings. Everything works. Ulephone pro16

Re: Sum unknown number

hTideGnow — Thu, 21 Nov 2024 19:53:11 GMT

HI @Lloyd4

Try Reboot phone first, then try Reset All Networks

Re: Sum unknown number

slusagm — Thu, 21 Nov 2024 20:03:49 GMT

you can make and receive calls no problem?

what happens if you test your sim in another phone?

Re: Sum unknown number

Lloyd4 — Thu, 21 Nov 2024 20:07:35 GMT

I just did it today at work I'll try that when I get home

Re: Sum unknown number

will13am — Thu, 21 Nov 2024 20:51:31 GMT

@Lloyd4 wrote:
I just did it today at work I'll try that when I get home

@Lloyd4 , if you ported over your phone number and the port is working fine, I think eventually the new number will display properly in the phone settings. Depending on the phone model, it does seem to take a bit of time for the information to display properly in the SIM status despite phone calls and text working properly on the correct number.

Re: Sum unknown number

Lloyd4 — Thu, 21 Nov 2024 21:28:28 GMT

Ok thanks

Re: Sum unknown number

Lloyd4 — Thu, 21 Nov 2024 21:29:14 GMT

I ported my number from bell following the instructions I PM app