topic Re: Not Registered on Network in Get Support

Not Registered on Network

KenBDusty — Thu, 21 Nov 2024 00:16:19 GMT

Ordered sim card and started subscription a few days ago.

Received card yesterday, put the sim in. Can't make calls. Gives the subject line when I try.

hTideGnow — Wed, 20 Nov 2024 22:33:47 GMT

you need to use the app to complete part 2 of the subscription (putting in sim number and choose phone number/porting)

Please download PM app and login. In case you have trouble logging in, support agent can help.

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

slusagm — Wed, 20 Nov 2024 22:33:53 GMT

did you use the app to update the sim card number?

KenBDusty — Wed, 20 Nov 2024 22:39:08 GMT

Yeah. Switched it over hasn't changed anything so far.