topic Re: calls in Get Support

calls

crushedeagle — Tue, 19 Nov 2024 17:21:03 GMT

new activation

everything works well however i can not make a call as this part does not work and my signal bars at the top only show half of full with only the top half bottom half not filled in

Re: calls

hTideGnow — Tue, 19 Nov 2024 17:23:24 GMT

HI @crushedeagle

half full signal usually is more than enough

but what phone do you have? just want to make sure your phone is fully compatible with PM

and does mobile data works?

since it has issue with calls, could be just sim and account setup problem on the system. Please ask support to help. You can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: calls

Handy1 — Tue, 19 Nov 2024 17:34:25 GMT

@crushedeagle Reboot the phone first if you haven’t already. Can also try reset network settings too . Also be sure to put 1 infront of the 10 digit contact when making a call and test again if same

submit ticket with support using the chat bubble bottom right of screen

If that doesn’t work you can always send direct private message to support .

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage