topic Re: voicemail password reset in Get Support

voicemail password reset

Daper55 — Sun, 24 Nov 2024 01:47:13 GMT

Hi. Tried to reset voicemail password, initiated reset, the promised temporary voicemail password was not received, now can't access voicemail. Any suggestions how to fix?

thanks.

Re: voicemail password reset

Handy1 — Tue, 19 Nov 2024 16:41:55 GMT

@Daper55

If all-else fails submit ticket with support using the chat bubble bottom right of screen

If that doesn’t work you can always send direct private message to support .

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: voicemail password reset

hTideGnow — Tue, 19 Nov 2024 16:43:14 GMT

HI @Daper55

did you press and hold 1 to access voicemail but you no longer able to reach voicemail from your phone?

try to call voicmeial using the 10 digits number 647-580-4001 and see if you can access voicemail that way with the new password

Re: voicemail password reset

slusagm — Tue, 19 Nov 2024 16:44:21 GMT

try to do a voicemail reset once more time on My account. But if you still can't , ask PM to help.

Just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437