topic Shipping in Get Support

Shipping

Avas_phone — Tue, 19 Nov 2024 12:09:23 GMT

Can we get Sim cards shipped with a different carrier other than Canada post as they are on strike.

Re: Shipping

Sansan — Tue, 19 Nov 2024 12:18:28 GMT

@Avas_phone I doubt it. They would probably charge you the shipping costs if they were to agree.

Ask Public Mobile by creating a ticket at this link.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Some people purchase from Amazon on their own for $4.99. It's faster anyway.

Or see if a local Telus store in your area sells it. It's $10+ then message Public Mobile and ask if they can reimburse you. Again you would have to create a ticket.

Re: Shipping

hTideGnow — Tue, 19 Nov 2024 12:20:23 GMT

HI @Avas_phone

we don't have a choice. And although PM usually use Canada Post, we have seen them using other providers to ship too

but to be safe, better buy it from stores in person or via Amazon

Telus or Koodo store https://www.publicmobile.ca/en/on/pick-up-SIM
Amazon.ca https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/

Re: Shipping

Immune — Tue, 19 Nov 2024 13:53:25 GMT

You can also speed up your activation by using the e-sim option.

Re: Shipping

hairbag1 — Tue, 19 Nov 2024 14:33:55 GMT

@Avas_phone

see if there's a Mobile Klinik in your area as they usually have PM sims for sale.