topic Re: Traveling abroad in Get Support

Traveling abroad

Amber01 — Mon, 18 Nov 2024 02:52:15 GMT

Hello.....I am traveling to Cuba and would like to know what an international add on includes.

Thank you

Amber

Re: Traveling abroad

hTideGnow — Mon, 18 Nov 2024 02:54:07 GMT

HI @Amber01

sorry, PM does not have any roaming service in Cuba. In fact, it only has roaming for US.

So, you will have to use local Wifi or local data sim to get connected

Re: Traveling abroad

Handy1 — Mon, 18 Nov 2024 02:56:22 GMT

@Amber01 Sorry public mobile only has roaming in the U.S. , for Cuba you need get travel sim like airalo. Or buy local pre paid sim in Cuba for your trip

Re: Traveling abroad

hTideGnow — Mon, 18 Nov 2024 03:38:55 GMT

@Handy1 wrote:
@Amber01 Sorry public mobile only has roaming in the U.S. , for Cuba you need get travel sim like airalo. Or buy local pre paid sim in Cuba for your trip

HI @Handy1 Cuba is not a free country, so travel esim like Airalo does not have service there

Re: Traveling abroad

Rastin — Mon, 18 Nov 2024 03:08:46 GMT

You can always use WhatsApp if wifi is available for free

Re: Traveling abroad

Handy1 — Mon, 18 Nov 2024 03:12:37 GMT

@hTideGnow You sure about that

What is Airalo?
Airalo is a company that offers eSIM cards for over 200 countries and regions, including Cuba.

Re: Traveling abroad

hTideGnow — Mon, 18 Nov 2024 03:13:37 GMT

HI @Handy1 I just checked airalo and confirmed they don't have it. Also checked online and some said they removed it lately

on the other hand, GigSky has Cuba service

Re: Traveling abroad

Handy1 — Mon, 18 Nov 2024 03:18:55 GMT

I double checked to and everything i see says it will work and customers saying they used it there . Maybe someone that has first hand experience will chime in and clarify , but according to reviews and online all says it will work . But thanks for your opinion

Re: Traveling abroad

hTideGnow — Mon, 18 Nov 2024 03:20:28 GMT

HI @Handy1

can you send me a link on Airalo about Cuba pricing? I seach it on Airalo.com and not returning any result

if you search Cuba, it only gives you Philippines

Re: Traveling abroad

Handy1 — Mon, 18 Nov 2024 03:28:08 GMT

Pricing Anyone ever used an ESIM for your phone in Cuba? (Airalo) - Varadero Forum - Tripadvisor

Re: Traveling abroad

hTideGnow — Mon, 18 Nov 2024 03:31:06 GMT

HI @Handy1

thanks for confirming too, screenshot from you link:

and from : https://www.reddit.com/r/Airalo/comments/1ejow6x/cuba_esim_not_offered_anymore/

airalo support also confirmed they don't have it, they just " working around the clock towards adding Cuba to our coverage"

Re: Traveling abroad

hTideGnow — Mon, 18 Nov 2024 03:36:40 GMT

HI @Amber01 sorry to confused you with the travel esim. Airalo is no longer offering service in Cuba, but you can try GigSky