topic Re: Need help with Menu Item in Get Support

Need help with Menu Item

Hollister — Sun, 17 Nov 2024 22:29:45 GMT

Hello, I was looking at the phone information using the following in the dialer: *#*#4636#*#* to bring up a hidden menu. I accidently changed this menu item. Can someone tell me what it should be?

Re: Need help with Menu Item

Handy1 — Sun, 17 Nov 2024 22:47:26 GMT

@Hollister The down arrow to the right of your red arrow can you tap that and set it To 4G/LTE or 5G by any chance . I’ve never saw a screen like that before so I don’t really know . But I would try that if it’s possible

adding @Hollister worst case you could always do factory data rest . And start it over like it’s new phone. If someone else doesn't chime in with how to fix it in its current state

Re: Need help with Menu Item

kb_mv — Sun, 17 Nov 2024 22:46:07 GMT

@Hollister That just gives what the phone is set to (under network settings) for preferred network. Just go into your network settings and put it to whatever it was before you changed it.

Re: Need help with Menu Item

Hollister — Sun, 17 Nov 2024 23:00:29 GMT

@kb_mv

@kb_mv wrote:
@Hollister That just gives what the phone is set to (under network settings) for preferred network. Just go into your network settings and put it to whatever it was before you changed it.

Thank you very much! This worked!

Re: Need help with Menu Item

sheytoon — Mon, 18 Nov 2024 02:22:21 GMT

For future reference, you can set it to NR/LTE/WCDMA, which represent 5G/4G/3G respectively.

Other values represent network types that are not available with Public Mobile.