topic Re: Picture message in Get Support

Picture message

Bartwo — Sun, 17 Nov 2024 15:39:27 GMT

Can't send picture messages now. I have been with Public for many years and it works in this phone no problem for years.

I already rebooted the phone but still not sending

Re: Picture message

hTideGnow — Sun, 17 Nov 2024 15:40:58 GMT

hi @Bartwo

what phone do you have?

try Reset all networks firsr

But if you have an older phone from 2017 and before, it might be affected by some PM recent changes. Try this APN update :

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms

Re: Picture message

Handy1 — Sun, 17 Nov 2024 15:41:08 GMT

@Bartwo Did you accidentally to turn MMS off in phone settings

Re: Picture message

Bartwo — Sun, 17 Nov 2024 15:41:58 GMT

of course MMS is on

Re: Picture message

Bartwo — Sun, 17 Nov 2024 15:42:33 GMT

I already reset network

I will try the update

Re: Picture message

Bartwo — Sun, 17 Nov 2024 15:50:24 GMT

ok, the update works. thanks