topic forbidden A1 error in Get Support

forbidden A1 error

Janeileen — Sat, 16 Nov 2024 06:36:58 GMT

My friend who is also with Public Mobile user has not been able to sign into his account for over a week. He keeps getting "forbidden A1" error code. Is there anyway for you to help him? Thanks.

Re: forbidden A1 error

hairbag1 — Sat, 16 Nov 2024 00:58:35 GMT

@Janeileen

that has been an issue for several PM'ers lately...myself included. I restarted my cellphone today and got into my account. Have your friend try using the app rather than web.

Re: forbidden A1 error

Handy1 — Sat, 16 Nov 2024 00:58:36 GMT

@Janeileen He needs to contact support to help him

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437