topic Re: Mexico calling in Get Support

Mexico calling

Dustin4 — Fri, 15 Nov 2024 00:08:35 GMT

Can I receive phone calls while in mexico?

Re: Mexico calling

Sansan — Fri, 15 Nov 2024 00:09:48 GMT

@Dustin4 no you cannot. You would need to get a local SIM or connect through wifi where available.

Re: Mexico calling

Dustin4 — Fri, 15 Nov 2024 00:11:39 GMT

But if I buy a local sim I would have a different number so wouldn’t be able to receive calls from my actual number then or is that possible somehow

Re: Mexico calling

hTideGnow — Fri, 15 Nov 2024 00:14:11 GMT

sorry @Dustin4 you cant. No roaming for Mexico

woekaoriis to use to VOIP app like TextNow and use the number it assigna you

Re: Mexico calling

Handy1 — Fri, 15 Nov 2024 00:16:57 GMT

@Dustin4 Sorry PM only has roaming in the US , for Mexico your best to bet travel sim like airalo or buy local pre paid sim in Mexico for your trip

Re: Mexico calling

DennyCrane — Fri, 15 Nov 2024 02:47:54 GMT

Public Mobile does not have any roaming service in Mexico. If you want to receive calls on your Public Mobile number while in Mexico, you'll need to set up call forwarding (while you're still in Canada) to another number that you can access while you're in Mexico. A suggestion would be to get a free Canadian number from TextNow or Fongo, and forward you Public Mobile number to that. Then get a travel esim or local sim for data or just rely on free Wi-Fi to access calling features via the TextNow or Fongo apps.

Re: Mexico calling

hTideGnow — Thu, 21 Nov 2024 14:54:36 GMT

HI @Dustin4

they just come out with roaming in Mexico, please check

https://www.publicmobile.ca/en/on/plans?network=BLACKFRIDAY

we still don't see roaming addon in Mexico yet. So, if you need to get connected in Mexico, getting the Canada-US-Mexico plans is the only way