topic Re: Update payment method in Get Support

Update payment method

Steve1974 — Thu, 14 Nov 2024 17:46:34 GMT

I’m trying to update the payment method for my son’s subscription. The card we were using has expired and his service will be cutoff. Need this done today

Re: Update payment method

Pogertin — Thu, 14 Nov 2024 17:52:15 GMT

You can update it the app, under payments, or on their website

Re: Update payment method

Handy1 — Thu, 14 Nov 2024 17:57:20 GMT

@Steve1974

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

Re: Update payment method

BKNS27 — Thu, 14 Nov 2024 18:02:29 GMT

@Steve1974

Simply login to your son’s account on the app or online and under Payment tab>Update Card Information. Easy peasy.

But this will apply to next month’s bill. You will need to make a manual payment for service today by Add Funds with CC.

Another option is to purchase vouchers and dial 611 on his phone and enter the voucher number.

Vouchers can be purchased from:

7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway, Staples