topic Re: IMessage not working. in Get Support

IMessage not working.

MISMAIL — Wed, 13 Nov 2024 20:52:13 GMT

Hello,

I recently purchased a plan from Public Mobile,, but unfortunately, IMessage does not work.

What is the easiest way to fix this issue?

Thanks

Re: IMessage not working.

Handy1 — Wed, 13 Nov 2024 20:55:33 GMT

@MISMAIL Try this turn off iMessage and turn off face time then go to settings > general scroll to the bottom in blue letters you see “ shut down “ in my pic

Tap it wait 2-3 mins turn phone back on and turn on iMessage and face time . It will verify and work again

Re: IMessage not working.

hTideGnow — Wed, 13 Nov 2024 20:56:01 GMT

hi @MISMAIL it's is a device problem and you need to do something

go to iMessage settings, remove the phone number

Reboot and then put the number back. for re-register

Re: IMessage not working.

MISMAIL — Wed, 13 Nov 2024 21:19:01 GMT

Unfortunately, That did not work.

Thanks for the advice

Re: IMessage not working.

Handy1 — Wed, 13 Nov 2024 21:22:13 GMT

@MISMAIL In your settings iMessage does it have your number checked off for send and receive ?
can try and reset network settings if that doesn’t work you might want to call Apple support . But to think they will ask you do to just as I have asked . But if you like to talk to PM support

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send direct private message to support .

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437