topic Change Sim card? in Get Support

Change Sim card?

KathySmalls — Wed, 13 Nov 2024 19:30:06 GMT

New account activation. I have completed it all but I was never told to change the Sim card. Should I do it now?

Re: Change Sim card?

hTideGnow — Wed, 13 Nov 2024 19:32:29 GMT

yes , change now and check if outbound and inbound calls work

I'd outbound ok but not inbound, port is not done yet. Make sure you got a text from previous Carrier and you replied yes

Re: Change Sim card?

Handy1 — Wed, 13 Nov 2024 19:41:00 GMT

@KathySmalls Yes try the PM SIM card in the phone and reboot the device and test both incoming and outgoing calling calls and text and data

Adding @KathySmalls I made a thread on this before as it says it will tell you know when to change SIM cards but dosent until you do and go back inthe account for the first time to confirm full access check it out here

When to

Put SIM card in

Some activation steps are backwards - Community

Re: Change Sim card?

BKNS27 — Wed, 13 Nov 2024 19:53:03 GMT

@KathySmalls

Your old SIM will continue to work for about 90 minutes to 2 hours until porting is completed. Once your old SIM stopped work and is showing SOS then power off your phone and switch to the PM SIM and power the phone back on.