topic Re: Cs agent? in Get Support

Cs agent?

Pallwall — Sat, 16 Nov 2024 12:00:49 GMT

How long does it take to get a reply?

Re: Cs agent?

Phil_Adelphus — Sat, 05 Oct 2024 11:49:36 GMT

@Pallwall For a ticket submission or private message? The few times I've needed support it's been less than an hour but it varies. Often you can get a question answered quickly from other customers by posting here in the forum as long as you don't include personal information since it is public. Actual PM support hours are 9 am to 10 pm eastern so if you submitted a ticket/question overnight it likely will not be answered until later this morning.

Re: Cs agent?

Pallwall — Sat, 05 Oct 2024 11:57:00 GMT

Thanks yes I posted it last night as I’m unable to change my plan or anything.. phone is currently out of service…

Re: Cs agent?

computergeek541 — Wed, 13 Nov 2024 14:43:48 GMT

Re: Cs agent?

computergeek541 — Tue, 18 Nov 2025 02:43:31 GMT