topic Re: Billing in Get Support

Billing

Chris114 — Tue, 12 Nov 2024 16:40:26 GMT

I have a monthly service with public. Yet my billing isn’t monthly. It seems to come out a few days early each month.
I’ve lost almost a month of service over past year

Re: Billing

Handy1 — Tue, 12 Nov 2024 16:43:47 GMT

@Chris114 Yes because PM is every 30 days not monthly so they date will always be changing

but you gain a day in Feb . Or couple days in the leap year . someone here do the math and if I remember correctly you might lose 5 days over the course of one year with 30 day /90 day cycles

Re: Billing

computergeek541 — Tue, 12 Nov 2024 17:36:08 GMT

Re: Billing

computergeek541 — Tue, 12 Nov 2024 17:37:32 GMT

Re: Billing

Chris114 — Tue, 12 Nov 2024 20:59:12 GMT

Then how come on my plan it says 75G per month. If it’s not monthly it shouldn’t say that

Re: Billing

hTideGnow — Tue, 12 Nov 2024 21:01:16 GMT

hi @Chris114

yes, PM did not have the 30 days thing said clearly

this is how the system is and nothing you can change. But if your consider you get 5 percent back in points , you actually gain some days

Re: Billing

Chris114 — Tue, 12 Nov 2024 21:01:41 GMT

How is this a redundant thread ?
I have a plan that clearly states so many gigs and minutes PER MONTH.
yet I’m not being billed that way.

Re: Billing

computergeek541 — Tue, 12 Nov 2024 22:06:13 GMT

@Chris114 wrote:
How is this a redundant thread ?

This thread wasn't marked redunduant. Those were only a placeholder left after posts were removed that were made by others members that only repeated others.