topic Re: New client in Get Support

New client

SLM1 — Fri, 08 Nov 2024 23:48:17 GMT

Can someone switch to Public online or do they need to go to a kiosk?

Re: New client

Handy1 — Fri, 08 Nov 2024 17:54:27 GMT

@SLM1 You need to download the app and pick up sim from telus /koodo store or order from amazon $4.99 . And activate in the PM app if your phone supports eSIM you can activate right away on the app . And after you make payment you can pick new phone number or transfer one over from old Provider . By leaving old account active with old providers sim in the phone to reply YES to the confirmation text to port . Been years since we could activate in stores like Walmart everything’s in the PM app now to activate but you can still manage your account in the website after activation . And don’t forget to ask a friend for referral code to save you one time $10 credit

Re: New client

Meow — Fri, 08 Nov 2024 17:57:34 GMT

With PM everything is on-line.

You need PM app, sim or esim, open an account, pick a plan, pay, activate sim and you are ready to go.

Re: New client

AK32 — Fri, 08 Nov 2024 17:58:05 GMT

You can do it all online!
Download the app and get started all online, you can choose if you want an esim, or if you want a physical sim you can get it ordered or pick one up from a store.

Re: New client

vick3richard — Fri, 08 Nov 2024 21:33:56 GMT

You can do everything online through the website and mobile app. When you activate your account, you will have the option to purchase a physical SIM card or go for an E-SIM and transfer your phone number from a previous provider. Steps are easy to follow on the website/mobile app.

Re: New client

computergeek541 — Fri, 08 Nov 2024 22:00:09 GMT

Re: New client

computergeek541 — Fri, 08 Nov 2024 23:24:23 GMT

@vick3richard wrote:
You can do everything online through the website and mobile app. When you activate your account, you will have the option to purchase a physical SIM card or go for an E-SIM and transfer your phone number from a previous provider. Steps are easy to follow on the website/mobile app.

The above isn't correct. Activations cannot be done through the website.