topic Re: Plan Cancelled in Get Support

Plan Cancelled

AnaCarolinaRez — Fri, 08 Nov 2024 16:10:09 GMT

I canceled the plan, and now, two months later, I was charged for the canceled plan. When I log in, I can’t access my account. I would like the amount to be refunded. How should I proceed?

Re: Plan Cancelled

Handy1 — Fri, 08 Nov 2024 16:11:30 GMT

@AnaCarolinaRez

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Plan Cancelled

hairbag1 — Fri, 08 Nov 2024 16:11:57 GMT

@AnaCarolinaRez

use this link to message Customer Support for refund...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Plan Cancelled

Immune — Fri, 08 Nov 2024 16:16:03 GMT

I hope that on your account page you did disable auto renew. On your account page ---> click on payments and then ----> disable subscribe. If you did and it still charged you then Contact customer support.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Plan Cancelled

computergeek541 — Fri, 08 Nov 2024 16:26:56 GMT