topic Re: Heed help to transfer my old phone number (former Telus Provider) in Get Support

Heed help to transfer my old phone number (former Telus Provider)

Patje — Fri, 08 Nov 2024 03:45:36 GMT

Hello,

I need help to transfer my old number from my previous provider (Telus ) to public mobile.

Re: Heed help to transfer my old phone number (former Telus Provider)

Handy1 — Fri, 08 Nov 2024 01:46:03 GMT

@Patje Did you leave Telus sim in the phone to reply yes to the confirmation text to port ?
or did you miss that step ? If you missed the step PM porting team can help I’ll send you the number private message give them a call and they can retrigger the request

Re: Heed help to transfer my old phone number (former Telus Provider)

hairbag1 — Fri, 08 Nov 2024 01:47:07 GMT

@Patje

during the activation process, you'll be given opportunity to transfer your number to you new PM account.

added...something to read clipped from Help Files...

https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

Re: Heed help to transfer my old phone number (former Telus Provider)

Patje — Fri, 08 Nov 2024 01:48:14 GMT

Handy1

I will be happy to get the number. thanks

Re: Heed help to transfer my old phone number (former Telus Provider)

Handy1 — Fri, 08 Nov 2024 01:49:29 GMT

@Patje I sent the number to your community in box

or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage