topic Re: Suspend for 180 days in Get Support

Suspend for 180 days

Zackor3 — Sat, 09 Nov 2024 19:52:00 GMT

We are going to Australia for 6 months (180 days). Can I suspend for 90 days, then wait 89 days and reactivate with same original numbers?

Re: Suspend for 180 days

Handy1 — Thu, 07 Nov 2024 21:20:53 GMT

@Zackor3 What you can do is

turn off auto subscribe and your plan won’t renew. But it’s important to pay attention to your renewal date . You can leave suspended for 90 days if you go longer then 90 days the account will be closed and number gone

so on the 85-87 day make manual payment for a month (30days) and and then turn auto subscribe back off and you can rinse and repeat this process for long as you like

Turn auto subscribe off/on

Re: Suspend for 180 days

hTideGnow — Thu, 07 Nov 2024 21:27:18 GMT

HI@Zackor3

just suspend Autopay. Login My Account , Payment, Manage Subscription and toggle off Subscribed there. Account will then be suspended at the end of the current cycle

remember you have 90 days to resume service or you will lose your number

So, before the 90 days, come back and resume service for one month. The service will renew for 30 days and it won't renew again if you keep the autopay off. Just repeat this 90 days-30 days cycle until you are back . With 180 days try, you likely need to go through this cycle 3 times