topic Re: Forbidden A1 in Get Support

Forbidden A1

lanfranc — Sat, 09 Nov 2024 19:50:52 GMT

I don't have access to My Account through the website or mobile application to complete activation and number transfer. I’ve cleared cookies and website data multiple times, and tried using both mobile data and Wi-Fi without success. My login is accepted, and I am authorized, but when I try to access My Account, I get a "forbidden a1 error." On the mobile app, it just results in an infinite loop of login attempts.

Re: Forbidden A1

Handy1 — Thu, 07 Nov 2024 17:23:14 GMT

@lanfranc No worries support can help

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Forbidden A1

hTideGnow — Thu, 07 Nov 2024 17:42:10 GMT

hi @lanfranc

simply ask support to help

please message them directly here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Forbidden A1

jessicam1314 — Sat, 30 Nov 2024 04:24:21 GMT

did you get this fixed? I’m having the same issue