topic Re: settings and my phone number in Get Support

settings and my phone number

haha9527 — Thu, 07 Nov 2024 13:05:43 GMT

In the past, when I was using other telecom companies, my phone would open settings and show my phone number. Now after switching to public mobile, I open settings and find my phone number, but it shows unknown. How can I make my phone show my phone number?

Re: settings and my phone number

Handy1 — Thu, 07 Nov 2024 13:08:52 GMT

@haha9527 Try Resetting network settings

Re: settings and my phone number

gone-hiking — Thu, 07 Nov 2024 13:48:16 GMT

I switched to Public mobile about a week ago and I had the same problem. I am using an iPhone 13 Pro and I was able to enter my phone in network settings. I have had no issues so far.

Try restarting your phone and see if that changes anything. If not, try manually entering the number.

Re: settings and my phone number

Dunkman — Thu, 07 Nov 2024 14:54:21 GMT

@haha9527

Are you able to receive phone calls and texts at your original number?

If you are able to receive calls and texts at the same number, your account should have been set up correctly.

As mentioned, reboot of the phone or a network reset of phone (note: this will erase any saved Wifi passwords) may help.