topic Can I just change to a subscription plan online? Do I need a SIM card? It says for new activations? in Get Support

Can I just change to a subscription plan online? Do I need a SIM card? It says for new activations?

Ron1539 — Wed, 06 Nov 2024 03:36:28 GMT

Re: Can I just change to a subscription plan online? Do I need a SIM card? It says for new activatio

Sansan — Wed, 06 Nov 2024 03:41:14 GMT

If you currently have a plan then just sign into your Account and click the Manage Subscription plan to change to whatever is showing as availble to you.

If the plan is saying for new Subscription only then no, you are not eligible for than plan.

No, you don't need a new Sim card If you are a current customer.

You would click Change on Renewal.

Re: Can I just change to a subscription plan online? Do I need a SIM card? It says for new activatio

BKNS27 — Wed, 06 Nov 2024 04:05:28 GMT

@Ron1539

Looks like you are an existing member since 2023. You don’t need a new SIM.

Just change it in your account. Just login to your account on the PM app or online.

For plans indicating new activations then you are not eligible to change to. Unless you port out to another carrier and port back as a new member with a new SIM.

Existing members, go to Subscription tab>Manage Subscription>Change Subscription. It will list plans you are eligible to change to.