topic Re: Cancel plan in Get Support

Cancel plan

Andrealu — Wed, 06 Nov 2024 02:37:55 GMT

Hi, I need to cancel my plan.

Re: Cancel plan

Handy1 — Wed, 06 Nov 2024 02:41:32 GMT

@Andrealu 3 ways one is port the number out

2 is to turn off auto subscribe in your account

Turn auto subscribe off/on

And 3 is ask support to remove your credit card info on file right away

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Cancel plan

computergeek541 — Wed, 06 Nov 2024 02:51:57 GMT

@Handy1 wrote:
And 3 is ask support to remove your credit card info on file right away
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

reminder: Customers are required to use the chatbot to open tickets. This was never intended to be optional, and intitial contact using private messaging should only be used as a last resort.