topic Re: Suddenly No Service?? in Get Support

Suddenly No Service??

Z687WANG — Tue, 04 Jan 2022 21:16:00 GMT

Anyone can help me?

Thanks.

Re: Suddenly No Service??

Tiffenyg — Fri, 04 Nov 2016 02:37:04 GMT

All day today I havent been able to recieve text msges or calls either.

Re: Suddenly No Service??

JackFrost — Fri, 04 Nov 2016 02:49:55 GMT

Same here. My reception has been choppy

Re: Suddenly No Service??

shnukms — Fri, 04 Nov 2016 03:25:22 GMT

where are you guys located?

Re: Suddenly No Service??

Tiffenyg — Fri, 04 Nov 2016 03:26:39 GMT

Im in Hamilton

Re: Suddenly No Service??

spoolinx86 — Fri, 04 Nov 2016 13:08:47 GMT

Same here. Normally my phone says I'm connected to Public Mobile but today it says Telus and I cannot access data or send texts.

*EDIT* Disregard my comment, somehow my APN setting for Public Mobile was missing. Re-added and I'm back online.

Re: Suddenly No Service??

Tiffenyg — Fri, 04 Nov 2016 14:16:53 GMT

I cant recieve calls. It's frustrating.

Re: Suddenly No Service??

SRS — Fri, 04 Nov 2016 14:18:49 GMT

Try rebooting your phone

Re: Suddenly No Service??

miiptt — Fri, 04 Nov 2016 14:18:51 GMT

I'm in toronto, no service for me.. this is the second day i'm on the plan though.. anyone have any ideas? I already rebooted, shutdown and reinserted the sim card multiple times... strange.. can't call or connect to data.

aghhhh .. frustrating

Re: Suddenly No Service??

shnukms — Fri, 04 Nov 2016 14:22:17 GMT

Vancouver here, looks like mine is working. Have you tried manually selecting Public Mobile in the Mobile Network settings?

Re: Suddenly No Service??

Tiffenyg — Fri, 04 Nov 2016 14:23:18 GMT

Yes

Re: Suddenly No Service??

Tiffenyg — Fri, 04 Nov 2016 14:24:05 GMT

I can make outgoing calls but can't recieve incoming calls

Re: Suddenly No Service??

miiptt — Fri, 04 Nov 2016 14:27:20 GMT

yes, i checked the network settings apn, public mobile is selected

Re: Suddenly No Service??

miiptt — Fri, 04 Nov 2016 14:29:31 GMT

oh wow! my phone turned itself to 2G! (just downloaded a scheduler app, must have defaulted to something.

protip: must be LTE to work.

Re: Suddenly No Service??

SRS — Fri, 04 Nov 2016 14:29:45 GMT

Try messaging a moderator. If this was a recent port of a number from another provider things maybe still in progress (with the switch over).

Re: Suddenly No Service??

miiptt — Fri, 04 Nov 2016 14:30:38 GMT

if you can't receive calls, and still have data, i've heard you can use fongo.com or any app in generally does calling nowadays as well