topic Re: my number doesnt work in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269948#M875816 violation of terms of service Mon, 04 Nov 2024 02:53:13 GMT computergeek541 2024-11-04T02:53:13Z my number doesnt work https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269881#M875798 <P>i recently switchecd to public and my new mobile number doesn't work. it shows i have two different numbers and idk.</P> Sun, 03 Nov 2024 23:10:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269881#M875798 Jasmeetkaur 2024-11-03T23:10:01Z Re: my number doesnt work https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269883#M875799 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/488627">@Jasmeetkaur</a>&nbsp; Try rebooting the phone first if you haven’t already or reset network settings see if that helps&nbsp;</P> Sun, 03 Nov 2024 23:10:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269883#M875799 Handy1 2024-11-03T23:10:46Z Re: my number doesnt work https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269888#M875800 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/488627">@Jasmeetkaur</a>&nbsp;</P><P>More information would be helpful.&nbsp;</P><P>Are you able to receive calls or texts on your original phone number? &nbsp;What about outing calls and texts? &nbsp;Data working?</P> Sun, 03 Nov 2024 23:21:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269888#M875800 Dunkman 2024-11-03T23:21:25Z Re: my number doesnt work https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269890#M875802 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/488627">@Jasmeetkaur</a>&nbsp;</P><P>remove your old sim card if it is physical&nbsp;</P><P>disable your old eSIM if it is an eSIM</P><P>then reboot phone and Reset All Networks on the phone</P><P>is same, message support for help&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Sun, 03 Nov 2024 23:22:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269890#M875802 hTideGnow 2024-11-03T23:22:36Z Re: my number doesnt work https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269948#M875816 violation of terms of service Mon, 04 Nov 2024 02:53:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-number-doesnt-work/m-p/1269948#M875816 computergeek541 2024-11-04T02:53:13Z