topic Remove from automatic payment in Get Support

Remove from automatic payment

NatalieY — Sun, 03 Nov 2024 16:14:13 GMT

Hello, I’m no longer with Public Mobile but you still deduct monthly payment from my credit card. Please remove the automated payment from my account and refund the amounts that were incorrectly charged. Thank you!

Re: Remove from automatic payment

hairbag1 — Sun, 03 Nov 2024 16:19:53 GMT

@NatalieY

use this link to message Customer Support with your request...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

ed..include as much account info as you can ie; ph #. acct #, PM pin #, name on acct...etc.

Re: Remove from automatic payment

Dunkman — Sun, 03 Nov 2024 16:23:35 GMT

@NatalieY

Are you still able to login to your PM account? Is your PM SIM card still working?

When you say that you are no longer with Public mobile, did you port your number to another mobile company?