topic Wifi data in Get Support

Wifi data

Boyder — Sun, 03 Nov 2024 05:29:18 GMT

While watching fibe tv on mobile data its very choppy and wondering why? It used to be good then all of a sudden its not.

Re: Wifi data

Handy1 — Sun, 03 Nov 2024 01:16:24 GMT

@Boyder Might just be the area you in or network congestion . As long as I have data I can stream video fine myself not having any issues here in the maritimes

but if you having issues in wifi that’s your internet provider and not public mobile issue

Re: Wifi data

Boyder — Sun, 03 Nov 2024 01:18:15 GMT

Im in the maritimes too. My friend hot spotted me and the hockey game i was watching was very clear compared to my network.

Re: Wifi data

hairbag1 — Sun, 03 Nov 2024 02:20:30 GMT

@Boyder

try using 5G instead of LTE...OR..try using LTE instead of 5G. See if there's any improvement in data use.

Re: Wifi data

hTideGnow — Sun, 03 Nov 2024 04:50:31 GMT

hi @Boyder

what phone do you have?

what PM plan do you have?

can you try to confirm the speed with a speed test?