topic Re: No get sms in Get Support

No get sms

Alireza2020 — Sat, 02 Nov 2024 03:22:13 GMT

I transferred my number to public mobile 2 weeks ago.

But I don't get any messages or calls even verification code.

Why ?

When I'm going to login it needs code but I resive nothing.when I go for support team says go for login?!?!?!?!?!?!

Re: No get sms

Handy1 — Sat, 02 Nov 2024 04:08:16 GMT

@Alireza2020

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: No get sms

Neil11 — Sat, 02 Nov 2024 04:14:07 GMT

You will need to contact customer service agent to fix your issue. Either via the following link:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: No get sms

hTideGnow — Sat, 02 Nov 2024 06:20:24 GMT

hi @Alireza2020

you didn't get any calls at all?

It sound like the number not ported yet. But check with PM porting support team and confirm. I will send you the number to PM Porting support team Please check your community inbox