https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-issue/m-p/1269204#M875344 <P>hi there, i have a problem and i m unable to submit a ticket thought i input all the filed and still cannot submit. I try to contact the online agent and he (to calos) said takes the sales and cannot fix my issue. so i have no way to solve my issue. Hope i can get the answer here.</P><P>I subsribe the new plan 3 days ago with a $5 sim card mail to my home. the payment was processed via my visa card but i still have not received my sim card. when i log in my account, the error is M8703. i cannot activate my profile,&nbsp; I need the sim card for mobile service asap for work use.&nbsp; can someone help me to fix my issue. thanks</P><P>Rebecca</P> Fri, 01 Nov 2024 21:11:56 GMT Rebecca_Lao 2024-11-01T21:11:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-issue/m-p/1269204#M875344 <P>hi there, i have a problem and i m unable to submit a ticket thought i input all the filed and still cannot submit. I try to contact the online agent and he (to calos) said takes the sales and cannot fix my issue. so i have no way to solve my issue. Hope i can get the answer here.</P><P>I subsribe the new plan 3 days ago with a $5 sim card mail to my home. the payment was processed via my visa card but i still have not received my sim card. when i log in my account, the error is M8703. i cannot activate my profile,&nbsp; I need the sim card for mobile service asap for work use.&nbsp; can someone help me to fix my issue. thanks</P><P>Rebecca</P> Fri, 01 Nov 2024 21:11:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-issue/m-p/1269204#M875344 Rebecca_Lao 2024-11-01T21:11:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-issue/m-p/1269211#M875349 <P>Hi,</P><P>If you choose option to mail SIM card,&nbsp; it's roughly 10 business days.&nbsp;</P><P>If you want it quicker, you can check any Telus /Koodo/mobile Klink in your area if they sell and purchase for $10+.</P><P>If you have Amazon prime it's 2 business days delivery and $5.00+.</P><P>Message cs agents at the link below for any help with signing in and if they can credit you back if you purchase another one.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Fri, 01 Nov 2024 18:03:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-issue/m-p/1269211#M875349 Sansan 2024-11-01T18:03:12Z