topic Re: Data purchase by mistake in Get Support

Data purchase by mistake

Barima — Fri, 01 Nov 2024 02:28:06 GMT

I mistakenly had in my chart a $40 data purchase and I repurchase my monthly subscription only for me to automatically purchase the $40 in addition …. Please can I get a refund

Re: Data purchase by mistake

Sansan — Fri, 01 Nov 2024 02:30:22 GMT

Usually no refunds.

It is possible that they might be able to give you a credit which would remain on your account for next renewal.

You can ask at the link below.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Data purchase by mistake

DDM69 — Fri, 01 Nov 2024 02:31:01 GMT

You can contact someone here.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437