topic SIM Card Error in Get Support

SIM Card Error

CDSHR — Fri, 01 Nov 2024 00:49:56 GMT

Hello!

I'm getting a SIM Card error, and I've worked through the troubleshooting (restart phone, then remove SIM and restart phone), and the next step is to request assistance from a @CS_Agent

I also purchased a new SIM, but I can't even apply it to my account.

Can you help! Please DM me

Re: SIM Card Error

Handy1 — Thu, 31 Oct 2024 23:59:04 GMT

@CDSHR No worries PM support can help

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: SIM Card Error

hTideGnow — Fri, 01 Nov 2024 00:01:15 GMT

HI @CDSHR

sim cards do not fail a lot, usually it is a phone problem

try the PM sim card in another phone. Also, find another sim card that linked to an active account and test on your current phone

but if you are sure it is the sim card, then ask PM support agent to update the sim card number for you

please submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437