https://productioncommunity.publicmobile.ca/t5/Get-Support/Iogin/m-p/1268966#M875169 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/488311">@Nicole29</a>&nbsp;</P><P>you will need support to help with both login and the SOS problem.</P><P>message them here&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Thu, 31 Oct 2024 22:07:06 GMT hTideGnow 2024-10-31T22:07:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Iogin/m-p/1268965#M875168 <P>Can’t login, app keeps looping to login page. Have not had cell service or data since switching to public. SOS</P> Thu, 31 Oct 2024 22:06:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Iogin/m-p/1268965#M875168 Nicole29 2024-10-31T22:06:00Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Iogin/m-p/1268966#M875169 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/488311">@Nicole29</a>&nbsp;</P><P>you will need support to help with both login and the SOS problem.</P><P>message them here&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Thu, 31 Oct 2024 22:07:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Iogin/m-p/1268966#M875169 hTideGnow 2024-10-31T22:07:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Iogin/m-p/1268967#M875170 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/488311">@Nicole29</a>&nbsp; No worries support can help&nbsp;</P><P class=""><SPAN class="">send<SPAN class="">&nbsp; </SPAN>a&nbsp; private message &nbsp; To CS_Agent</SPAN></P><P class=""><SPAN class=""><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span> Link below <span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span></SPAN></P><P class=""><SPAN class="">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><SPAN class="">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</SPAN></A></SPAN></P> Thu, 31 Oct 2024 22:07:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Iogin/m-p/1268967#M875170 Handy1 2024-10-31T22:07:32Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Iogin/m-p/1268983#M875180 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/488311">@Nicole29</a>&nbsp;</P><P>The PM app doesn’t go into a loop. It has the 4 dot wave.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0249.png" style="width: 750px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/142333iA18BF2F3BF6BDED0/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0249.png" alt="IMG_0249.png" /></span></P><P>Your phone is not connected to the SIM when it is on SOS.&nbsp;</P><P>Should be an easy fix for a CS_Agent. But It could also be your device issue so have it checked out.</P> Thu, 31 Oct 2024 22:36:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Iogin/m-p/1268983#M875180 BKNS27 2024-10-31T22:36:53Z