topic Re: New Plan in Get Support

New Plan

Saihxn — Mon, 28 Oct 2024 20:42:50 GMT

I’m currently using the Public mobile $39 for 50 GB. I just saw there’s a new deal for $36 50 GB, I just had service for a month, can i switch to this new plan please. I had Fido previously and they would allow customers to seamlessly transfer to new promotions available.

Re: New Plan

hTideGnow — Mon, 28 Oct 2024 20:46:15 GMT

hi @Saihxn

you can't change to any plan you like, and some plans are for new activation only anyway

Login to My Account, go to change Subscription and check if the plan is avialable for you, if it is , you can request a change. Remember to use Change on Renewal instead of Change Now

Re: New Plan

slusagm — Mon, 28 Oct 2024 20:46:17 GMT

you can only change to plan you see on the Change Subscription page on your My Account, so check to see if the plan is there

Re: New Plan

Handy1 — Mon, 28 Oct 2024 20:47:31 GMT

@Saihxn we can only change to the plans that are available to us in our accounts . PM has made it harder to downgrade plans ever since taking away the old loyalty rewards and moved everyone to the new point system .

Re: New Plan

Saihxn — Mon, 28 Oct 2024 20:48:10 GMT

That absolutely sucks

Re: New Plan

slusagm — Mon, 28 Oct 2024 20:52:14 GMT

did you check your My Account? I think the $35 - 50GB is there, it is likely a plan for most of us

Re: New Plan

Saihxn — Mon, 28 Oct 2024 20:56:56 GMT

That’s the 4G plan

Re: New Plan

Handy1 — Mon, 28 Oct 2024 20:58:41 GMT

Good call @slusagm and also @Saihxn theres this one I’m sure you can change to because it’s more expensive for 30 days 65GB for $45 but if you take it for 90 days it’s $34 so I. The case of this plan you pay $102 upfront for 195GB to use over 90 days and some extra long distance mins for good measure

And you end up with almost double the data for almost half the price

Re: New Plan

slusagm — Mon, 28 Oct 2024 21:19:11 GMT

i would take a 4G plan with Canada-US than 5G myself

the speed on 5G plan is 250Mbps, which is good, but for most users, getting a close to 100Mbps speed is more than enough. You only need 250Mbps if you are hotspoting to multiple devices or share it with your laptop for heaving network processes involved