topic Samsung Galaxy Ace 2 not working on PM network in Get Support

Samsung Galaxy Ace 2 not working on PM network

ynvisram — Tue, 04 Jan 2022 21:15:30 GMT

I have an unlocked Samsung Galaxy Ace 2 that worked on the chatr network but doesn't find the PM network. I have a basic voice only SIM. When I do network search it only finds the Rogers network. I checked the hidden menues and it shows as unlocked for sure. Has anyone else had issue with some phones not supported by PM?

Thanks

Re: Samsung Galaxy Ace 2 not working on PM network

LEGO — Thu, 10 May 2018 13:43:40 GMT

This is GSM phone and will not work with Public Mobile!

Re: Samsung Galaxy Ace 2 not working on PM network

ynvisram — Thu, 10 May 2018 13:47:07 GMT

From this site:

https://www.frequencycheck.com/carrier-compatibility/4KQ4uQw/samsung-gt-i8160-galaxy-ace-2/public-mobile-canada

PM does support GSM 850 and 1900 PCS bands. Is this correct?

Re: Samsung Galaxy Ace 2 not working on PM network

LEGO — Thu, 10 May 2018 13:49:43 GMT

Please, use this site to check for phone compatibility with Public Mobile.

Re: Samsung Galaxy Ace 2 not working on PM network

computergeek541 — Thu, 10 May 2018 20:39:16 GMT

@ynvisram wrote:
From this site:

https://www.frequencycheck.com/carrier-compatibility/4KQ4uQw/samsung-gt-i8160-galaxy-ace-2/public-mobile-canada

PM does support GSM 850 and 1900 PCS bands. Is this correct?

Unfortunately, that is not correct. That site has long been listing that exact same mistake. Public Mobile has never had a 2G GSM network. For a phone to compatible with Public Mobile's voice services, your phone must have 850/1900MHz UMTS compatibility (bands 2, 5).