topic Re: Conference calling in Get Support

Conference calling

NINGEZ — Wed, 28 Aug 2024 03:59:39 GMT

(Conference Calling)

Hi I can't make a Conference Calling on my phone wich is strange since I changed my plan 100gb

Can yyou please check what is going on

Re: Conference calling

computergeek541 — Wed, 28 Aug 2024 04:00:41 GMT

@NINGEZ wrote:
(Conference Calling)
Hi I can't make a Conference Calling on my phone wich is strange since I changed my plan 100gb
Can yyou please check what is going on

Changing your plan shouldn't cause a difference. Is there any type of error message when trying to make the second call or trying to merge the calls?

Re: Conference calling

hairbag1 — Wed, 28 Aug 2024 04:10:27 GMT

@NINGEZ

here's a brief refresher course on conference calls with iPhones ...

https://support.apple.com/en-ca/111787

Re: Conference calling

NINGEZ — Mon, 28 Oct 2024 00:47:42 GMT

Nothing has changed

Re: Conference calling

hTideGnow — Mon, 28 Oct 2024 01:18:29 GMT

hi @NINGEZ

this issue has been way too long, already 2 months.

But what have you done to test further? did you try the sim in another phone?

did you ask PM to refresh your account? please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437