topic Re: 5G speed in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/5G-speed/m-p/1267231#M873946 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/303977">@Jpdflo1</a>&nbsp; You need to set your phone to 5G assuming you have 5G phone you can set it to 4G/LTE or 5G&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1730051939266.png" style="width: 1320px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/141929iD4AC99B5E58A00E1/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1730051939266.png" alt="Handy1_0-1730051939266.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 27 Oct 2024 17:59:02 GMT Handy1 2024-10-27T17:59:02Z 5G speed https://productioncommunity.publicmobile.ca/t5/Get-Support/5G-speed/m-p/1267229#M873945 <P>Why is my phone says I have 3G speed and my subscription says I have 5G</P> Sun, 27 Oct 2024 17:56:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/5G-speed/m-p/1267229#M873945 Jpdflo1 2024-10-27T17:56:46Z Re: 5G speed https://productioncommunity.publicmobile.ca/t5/Get-Support/5G-speed/m-p/1267231#M873946 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/303977">@Jpdflo1</a>&nbsp; You need to set your phone to 5G assuming you have 5G phone you can set it to 4G/LTE or 5G&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1730051939266.png" style="width: 1320px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/141929iD4AC99B5E58A00E1/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1730051939266.png" alt="Handy1_0-1730051939266.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 27 Oct 2024 17:59:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/5G-speed/m-p/1267231#M873946 Handy1 2024-10-27T17:59:02Z Re: 5G speed https://productioncommunity.publicmobile.ca/t5/Get-Support/5G-speed/m-p/1267235#M873949 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/303977">@Jpdflo1</a>&nbsp;</P><P>how slow is your 3G speed?&nbsp; use a speed test and check</P><P>and make sure you try Reset All Networks and make sure network mode set to Automatic or 5G</P><P>and what phone you have?</P> Sun, 27 Oct 2024 18:00:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/5G-speed/m-p/1267235#M873949 hTideGnow 2024-10-27T18:00:40Z