topic Re: Sos only in Get Support

Sos only

Vic902 — Fri, 25 Oct 2024 21:46:36 GMT

Hello everyone

can someone help me, my phone for the past few days is showing sos only.

my bill is paid and phone is working/setup correctly, even tried with my husbands public sim and his sim works fine in my phone

has the sim died for some reason?

thanks

hTideGnow — Fri, 25 Oct 2024 21:48:19 GMT

so, did you try sim in another phone?

and if you need PM to check, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1 — Fri, 25 Oct 2024 21:49:49 GMT

@Vic902 No worry’s support can help

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

Vic902 — Fri, 25 Oct 2024 22:06:46 GMT

Thanks I have sent a pm

lunnenlen — Sat, 26 Oct 2024 16:19:36 GMT

Have tried going to your network settings and manually selecting a network?