topic Re: Is portal not working? in Get Support

Is portal not working?

koganiz — Tue, 04 Jan 2022 21:15:20 GMT

Hi guys,

It looks like the PB portal is not working.

Once I login, I have the error:

Oh no!
It looks like something went wrong, but don’t panic.

Sometimes after login it looks ok, but once I go to the change plan section, I got another error.

I have 3 accounts, all of them have the same symptoms.

Just wondering, are you having the same problem?

defoo — Thu, 03 Nov 2016 18:11:49 GMT

Yep, both me and my wife saw the same error message after we signed in with out accounts.

mhaider — Thu, 03 Nov 2016 18:26:23 GMT

Yes, it seems to be down right now. I am having the same issue.

matttang — Thu, 03 Nov 2016 18:27:06 GMT

Having the same issue as well! Tried clearing browser cookies and logging in again, but to no avail.

koganiz — Thu, 03 Nov 2016 18:27:37 GMT

It looks like we need a moderator to take a lookt at it.

I don't know how to notify a moderator about the issue.

David_J — Thu, 03 Nov 2016 18:28:21 GMT

I was just able to log in to my self-serve account, so I don't think the platform is down.

Please try again logging in and let me know if you were able to access your account.

Thanks,

Dave_J

koganiz — Thu, 03 Nov 2016 18:31:13 GMT

It looks good now 🙂

matttang — Thu, 03 Nov 2016 18:31:38 GMT

Working now, thanks David!