topic Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails in Get Support

Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails

May12 — Fri, 25 Oct 2024 18:09:24 GMT

The QR CODE is not working for me. It says unable to activate esim. Contact your carrier assistance. My phone has been on SOS since. Please i have a phone interview in 2 hours. I need urgent help as I cannot receive or make calls.

Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails

Handy1 — Fri, 25 Oct 2024 18:07:42 GMT

@Mohawk44

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails

hTideGnow — Fri, 25 Oct 2024 18:12:28 GMT

hi @May12

you were using the app to activate ? is the QR code screen for app download to complete the subscription or the download and installation for the esim?

if you were using the app and completed the subscription but unable to install the esim, please send a message to PM support for help

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437