topic Re: Subscription not activated in Get Support

Re: Subscription not activated

DUWAJUSEYO — Fri, 25 Oct 2024 17:54:38 GMT

How do we fix this? I already paid. It’s a big waste to let it be.

Re: Subscription not activated

hTideGnow — Fri, 25 Oct 2024 17:57:26 GMT

HI @DUWAJUSEYO

PM support agent can fix it quickly. You just need to message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Subscription not activated

Handy1 — Fri, 25 Oct 2024 18:01:17 GMT

@DUWAJUSEYO No worries let support be your friend and fix

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Subscription not activated

hockeytalk — Fri, 25 Oct 2024 18:19:16 GMT

@DUWAJUSEYO

Did you finish your activation in the Public Mobile app?

Re: Subscription not activated

Aimsterz — Fri, 25 Oct 2024 20:57:01 GMT

This happened to me too, I had to just keep trying every day for three days until my activation finally decided to work, you have to be patient as the app is not very user friendly sometimes. I also had spotty service in my community that is slightly remote until I was able to be in a city with a solid connection for a few days too. Be patient, it will work out.