topic Re: activation in Get Support

topic Re: activation in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266425#M873400 <P>and they gave me the link to post here as they cant help me ...</P><P> </P> Fri, 25 Oct 2024 16:26:15 GMT Mariaharms 2024-10-25T16:26:15Z activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266420#M873396 <P>need help , just finishing up the activation of a new sim , and transfer existing phone number over , thats when it said activation failed , contact support . at that point i cant do anything , when i click on contact me , it goes to a blank screen , payment has been processed, and sim is activated . i cant seem to get anywhere from this state. </P> Sat, 26 Oct 2024 00:05:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266420#M873396 Mariaharms 2024-10-26T00:05:50Z Re: activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266422#M873397 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/486418">@Mariaharms</a>  </P><P class=""><SPAN class="">send<SPAN class="">  </SPAN>a  private message   To CS_Agent</SPAN></P><P class=""><SPAN class=""><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span> Link below <span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span></SPAN></P><P class=""><SPAN class="">                          <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><SPAN class="">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</SPAN></A><BR />    </SPAN></P> Fri, 25 Oct 2024 16:22:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266422#M873397 Handy1 2024-10-25T16:22:39Z Re: activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266423#M873398 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/486418">@Mariaharms</a> </P><P>you need to ask support agent to help.  Please message them </P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Fri, 25 Oct 2024 16:23:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266423#M873398 hTideGnow 2024-10-25T16:23:38Z Re: activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266424#M873399 <P>we are just customers here and can't help much</P><P>You need to send a ticket.  You won't be able to open proper Chatbot ticket, so just message here</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Fri, 25 Oct 2024 16:24:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266424#M873399 slusagm 2024-10-25T16:24:44Z Re: activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266425#M873400 <P>and they gave me the link to post here as they cant help me ...</P><P> </P> Fri, 25 Oct 2024 16:26:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266425#M873400 Mariaharms 2024-10-25T16:26:15Z Re: activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266426#M873401 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/486418">@Mariaharms</a> wrote:<BR /><P>and they gave me the link to post here as they cant help me ...</P><P> </P><HR /></BLOCKQUOTE><P>HI <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/486418">@Mariaharms</a> </P><P>we can usually help with general question.  But with specific account activation problem, please message PM support agent using the link</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>it might be an hour or up to 4 hours for support agent to reply.  They reply directly to your Community inbox here</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Fri, 25 Oct 2024 16:28:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/1266426#M873401 hTideGnow 2024-10-25T16:28:57Z