topic Re: My phone internet is strange in Get Support

My phone internet is strange

Wpswkd38 — Tue, 04 Jan 2022 21:15:19 GMT

I pay this month plan. yesterday night and today i use internet hotspot . Then i get the massage my internet almost used.

my plan is 1Gb 1 month. I use 1day all?? I try to check the my account. They not show me. I can’t check.I can’t understand. Check plz.

Re: My phone internet is strange

srlawren — Wed, 09 May 2018 22:55:24 GMT

@Wpswkd38 when your data plan disappears from the Overview page, it means you have consumed the full amount. Unfortunately it's extremely easy to burn through 1GB of data when tethering. I'm assuming you were tethering a PC. I know for example right now Microsoft is rolling out the April 2018 Windows 10 updates which are likely large enough to consume almost or all of 1GB of data if that happened to start downloading while you were tethered. Did you set your tethered connection on your computer as a "metered connection" so that it would avoid doing some intensive things like Windows and Store updates?

Alternatively if you were streaming some Netflix or YouTube videos while tethered and they defaulted to 1080p or 1440p or 4k, they can easily use up a ton of data very quickly.

Re: My phone internet is strange

MoreYummy — Wed, 09 May 2018 23:14:34 GMT

use your cell phone to tether into a windows system, they will consume few GB per day, it has its limit thought. The latest windows doesnt even allow you to disable it in the easy to use interface. Many had that issue from hotspot from the phone.

Re: My phone internet is strange

meocon — Wed, 09 May 2018 23:48:43 GMT

@Wpswkd38 usually tether hotspot takes lot of data usage but if you don't think you have used that much data you can contact Mod to double check for you

I recommend you send a private message to the moderator team and ask them to investigate. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.

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Re: My phone internet is strange

NDesai — Thu, 10 May 2018 00:25:35 GMT

@Wpswkd38 The picture included your account number and so i removed it. Please do not post any personal information as this is a public community.

Re: My phone internet is strange

meocon — Thu, 10 May 2018 01:11:10 GMT

@NDesai I saw your signature you're not MOD so how can you remove or edit another user topic? just curious thanks

Re: My phone internet is strange

Anonymous — Thu, 10 May 2018 01:14:26 GMT

@meocon, @NDesai is an Oracle. Oracles have special powers

Re: My phone internet is strange

srlawren — Thu, 10 May 2018 01:25:12 GMT

Levitation, super-strength, ability to dodge bullets*, super hearing, that sort of thing.

*proverbial ones of course

Re: My phone internet is strange

NDesai — Thu, 10 May 2018 01:51:55 GMT

@meocon wrote:
@NDesai I saw your signature you're not MOD so how can you remove or edit another user topic? just curious thanks

Exactly this:

@srlawren wrote:
Levitation, super-strength, ability to dodge bullets*, super hearing, that sort of thing.

*proverbial ones of course

Super hearing is my favorite 😉