topic Re: Porting Trouble in Get Support

Porting Trouble

el_kDawg — Tue, 04 Jan 2022 21:15:13 GMT

Hi I ported from bell about 21 hours ago and I'm having some issues with the public mobile service.Any calls to me go directly to voicemail and I don't receive any notification. Lte,texting,and calling out all work fine.

Re: Porting Trouble

SRS — Thu, 03 Nov 2016 17:23:42 GMT

Message a moderator for assitance.

Re: Porting Trouble

CaNuCk07 — Thu, 03 Nov 2016 17:27:32 GMT

@el_kDawg Just an FYi I'm assuming you're new, so to contact the moderator you have two options, 1 is to tag them in your thread like this @Shazia_K. 2. is to send one of them a private message, including your phone number and they'll get back to you as soon as they can.

Have to be a little patient right now too as the volume is super high right now.

Re: Porting Trouble

el_kDawg — Thu, 03 Nov 2016 17:32:14 GMT

thanks will do

Re: Porting Trouble

Mary_M — Fri, 04 Nov 2016 14:24:23 GMT

Hey @el_kDawg

Shazia is not in today, but I have resubmitted the port request for you. It will be completed in between 30 minutes to 2 hours 🙂

Cheers,

Mary

Re: Porting Trouble

raymondzhouy — Fri, 04 Nov 2016 14:32:23 GMT

I have porting problem too Mary, and I have messaged to you，how long it will take？ thx a lot

Re: Porting Trouble

raymondzhouy — Fri, 04 Nov 2016 14:33:51 GMT

@Mary_M I have porting problem too Mary, and I have messaged to you，can I ask how long it will take？ thx a lot

Re: Porting Trouble

Emissary — Fri, 04 Nov 2016 14:52:33 GMT

@Mary_M I have the exact same porting issue since early afternoon yesterday. I did PM Shazia about it but given that she's not in, not sure if anyone can see it.

Re: Porting Trouble

raymondzhouy — Fri, 04 Nov 2016 15:07:27 GMT

@ Emissary it is seem like a common problem right now, I did it last night and still waiting for anyone to answer.