topic Re: Invoice date in Get Support

Re: Invoice date

2024-09-05 — Tue, 22 Oct 2024 18:17:50 GMT

@hTideGnowHow do you download the monthly invoice?

Re: Invoice date

slusagm — Tue, 22 Oct 2024 18:23:17 GMT

interesting name @2024-09-05

to download the invoices, login to My Account, go to Payment history and there are Download link for each transaction you use credit card to pay

or you can do the same on PM app

Re: Invoice date

2024-09-05 — Tue, 22 Oct 2024 18:29:29 GMT

Thank you I got the latest. It only shows the latest transaction. Does that mean the website only supports the download of the latest invoices and replaces/removes the past?

Re: Invoice date

slusagm — Tue, 22 Oct 2024 18:31:18 GMT

there is a filter on the top, change it to view 1 year and you will see invoices for the last 12 months

if you need further back or unable to get the full year , ask PM

Just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437