topic Re: My Canada wide talk is not activated in Get Support

My Canada wide talk is not activated

harleyistheone — Tue, 04 Jan 2022 21:15:07 GMT

My plan details show that I have Canada wide talk yet when I try to dial a long distance number I get a message saying my plan does not come with talk. Help me! I have an important call to make.

Re: My Canada wide talk is not activated

kav2001c — Wed, 09 May 2018 19:07:45 GMT

New account or renewal?

Unlimited minutes or promo limited minutes?

Re: My Canada wide talk is not activated

will13am — Wed, 09 May 2018 19:09:27 GMT

@harleyistheone, there could have been an issue with provisioning your talk feature. Please contact the moderator team so they can investigate and correct as required. The moderator team can be reached via private message using this link. Refer to the following knowledge base link for information on contacting the moderator team.

Re: My Canada wide talk is not activated

harleyistheone — Wed, 09 May 2018 19:14:44 GMT

I've had the plan for a few years. The description says unlimited Canada wide talk and unlimited text.

Re: My Canada wide talk is not activated

kav2001c — Wed, 09 May 2018 19:21:46 GMT

@harleyistheonejust an idea in case it was a port or account error

Only solution is the one william posted above then

They usually are pretty fast on turn around

Re: My Canada wide talk is not activated

harleyistheone — Wed, 09 May 2018 19:25:07 GMT

I will contant them. Thank you.

Re: My Canada wide talk is not activated

MoreYummy — Wed, 09 May 2018 23:15:47 GMT

Have you restart your phone after the new feature is added?