topic Re: account suspended in Get Support

account suspended

MissAngel — Mon, 21 Oct 2024 23:48:17 GMT

Been traveling and Forgot to pay my account and won't let me log in to pay and can't reach customer service via direct message. Don't want to lose my phone number. How to get my Phone number back.

Re: account suspended

Handy1 — Mon, 21 Oct 2024 23:21:24 GMT

@MissAngel Is the site trying to send you code ? If so do you see option says “didn’t get code “ tab it and you should be able to get code sent to email to log in . If you can get somone back home to go to shoppers drug mart and buy PM voucher . You can maybe ask support to load it for you

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: account suspended

MissAngel — Mon, 21 Oct 2024 23:26:34 GMT

I have been trying but my messages wont go through

Re: account suspended

slusagm — Mon, 21 Oct 2024 23:29:31 GMT

@MissAngel wrote:
I have been trying but my messages wont go through

What error you got?

can you use this link again and post us a screenshot if you got the error?

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: account suspended

Rastin — Tue, 22 Oct 2024 02:35:42 GMT

You didn't say how long your account being inactive? If you have missed more then 90 days then your account was closed and your number gone.