topic Re: Activation issue in Get Support

Activation issue

lukes247 — Mon, 21 Oct 2024 23:55:50 GMT

Hi,

I got my SIM-card today and I'm getting a new phone number as well. Towards the end of the activation process of PM I'm told to enter a 6-digit number that they will send me on SMS. However the 6-digits never shows up because my new number isn't activated yet. I think this is due to me putting the SIM-card in my phone before i was supposed to, maybe? Regardless, now I can't get to the end of the activation part, and there is no option to receive the 6 digits on email, only on SMS or Voicemessage.

I have done all things I can think of, including turning the phone off and on, reinstalling the PM-app, trying my luck on the website, reading thru other people's issues etc.

Any help is greatly appreciated. Thanks!

Re: Activation issue

hTideGnow — Mon, 21 Oct 2024 23:55:07 GMT

you need PM to help. You cannot open ticket with Chatbot, so just message PM here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Activation issue

Handy1 — Mon, 21 Oct 2024 23:55:48 GMT

@lukes247

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437