topic Re: Switching from Roger’s to public in Get Support

Switching from Roger’s to public

HIGHHIGH — Mon, 21 Oct 2024 13:09:16 GMT

Hello can I keep my rogers phone number when I switch to public? If so how do I do that, Tks

Re: Switching from Roger’s to public

slusagm — Mon, 21 Oct 2024 13:11:57 GMT

These are what you need to do

make sure your Rogers account is still active
get the Rogers account number
download PM app and subscribe.
You will be asked about phone number after payment step. Enter the phone number and Rogers account number
Rogers will send you a sms text, reply yes within 90 mins
then wait till Rogers sim no longer work, you can put your PM sim card in the phone and all done

Re: Switching from Roger’s to public

eddieO — Mon, 21 Oct 2024 13:16:00 GMT

@HIGHHIGH, just to add to what has been shared, the transfer process will have a spot that asks to enter your phone's IMEI number or account number, do NOT enter the IMEI number as this seems to create more trouble, the old Rogers account number should be good