topic Re: Add On 400 mins Int'l Calls in Get Support

Add On 400 mins Int'l Calls

danlee — Tue, 04 Jan 2022 21:15:02 GMT

If I purchase the add on of the 400 mins International Calls, is it immediate effect upon payment or do I have to wait, if so how long?

Re: Add On 400 mins Int'l Calls

meocon — Wed, 09 May 2018 18:23:50 GMT

It will effect right away for you to use once you have $15.75 balance to cover add-on

Re: Add On 400 mins Int'l Calls

srlawren — Wed, 09 May 2018 18:33:59 GMT

@danlee wrote:
If I purchase the add on of the 400 mins International Calls, is it immediate effect upon payment or do I have to wait, if so how long?

@danlee immediate, but please make sure you follow both steps of the 2-step process: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974#M22572

Re: Add On 400 mins Int'l Calls

meocon — Wed, 09 May 2018 18:40:30 GMT

@danlee you can log in to your self-serve account to make sure your add-on was there whenever you see it. it means you can use immediately

Re: Add On 400 mins Int'l Calls

will13am — Wed, 09 May 2018 19:04:47 GMT

@meocon wrote:
It will effect right away for you to use once you have $15.75 balance to cover add-on

In the account the amount showing is always the pretax amount. The actual payment required only shows up in the payment card statement with applicable taxes added. The $0.75 you are showing applies only if the line has an AB area code. In ON, it would be $1.95.

Re: Add On 400 mins Int'l Calls

srlawren — Wed, 09 May 2018 20:36:02 GMT

@meocon wrote:
@danlee you can log in to your self-serve account to make sure your add-on was there whenever you see it. it means you can use immediately

That's step 2.3 in the guide I linked